Employee Engagement Software That Closes the Loop
Ask with a pulse survey people answer honestly, route a grievance to a named owner through a defined workflow, and reach everyone with an announcement you can prove was read. Asking is the easy half.
- No credit card
- Quick set up
- Free onboarding
Heard, routed, acted on, answered
- 3 Survey Types
- eNPS, pulse and custom questionnaires
- 7 Statuses
- The grievance workflow, start to close
- Read Tracking
- Who has opened an announcement
- By Department
- Results sliced where the problem is
Everyone Has an Opinion. Nothing Reaches a Decision
The feedback exists. What is missing is the path from somebody saying it to somebody owning it.
- An announcement posted on Viber that half the staff never scrolled back to
- A grievance raised verbally to a supervisor, then remembered differently by both people
- One annual survey on Google Forms, results nobody could slice by department
- Feedback that arrives, gets nodded at, and produces no visible action
A Channel That Ends in an Owner
Every input here has a route, a state and somebody whose name is on it, which is the difference between a suggestion box and engagement.
What NepalHRM gives you
- Targeted announcements with a record of who has opened them
- Grievances filed against a named respondent and tracked through seven statuses
- Pulse and eNPS surveys, anonymous by structure, with results by department and branch
- A feedback channel that lands in the same place HR already works
Four Ways to Listen, One Place to Act
Surveys to ask, grievances to escalate, announcements to answer back, and a feedback channel for everything in between.
eNPS, Pulse and Custom Surveys
Three kinds of survey. Questions come as a 0–10 or 1–5 scale, single or multiple choice, or free text, in any mix.
Anonymity by Structure
On an anonymous survey the response carries no employee id at all, so an answer cannot be traced back. Participation is tracked separately, which is how a response rate still works.
Audience Targeting
Survey everyone, one department, one branch, or a hand-picked list. The response-rate denominator counts only active and on-leave staff.
A Minimum-Response Threshold
Results stay hidden until enough people have answered, so a five-person team's anonymous survey cannot be reverse-engineered from a breakdown.
Grievance Workflow
Filed, review, mediation, escalated, then resolved or rejected, then closed. Seven statuses across harassment, discrimination, wage, health and safety, working conditions and misconduct.
A Named Owner on Every Case
A grievance records who filed it, who it is against and who signed off the resolution. The filer can withdraw it only while it is still untouched.
Targeted Announcements
Send to the whole company, chosen departments or named individuals, with a push notification to the mobile app.
Read Tracking
Every open is recorded, so “I never saw it” stops being an argument and starts being a number on the announcement.
Feedback Channel
The lower-stakes route for a suggestion or a complaint that is not a formal grievance, so the workflow is not the only door.
In-App Chat
Channels and threads with mentions, reactions and attachments, on Enterprise. Read /messaging-privacy for exactly how message content is protected.
Platform Updates
Product change broadcasts land in the app, so people find out what moved without an email nobody opens.
It Reaches the Phone
Announcements, survey invitations and grievance updates arrive as push notifications on Android and iOS, which is what reaches a factory floor.
From Said Out Loud to Visibly Acted On
Five stages. Skip the last two and the survey response rate falls the next time you ask, which is how engagement programmes die.
- Heard
Raised
A survey answer, a grievance or a piece of feedback enters the system with a timestamp.
- Routed
Owned
A grievance gets a status and a handler. A survey closes and its results are cut by department and branch.
- Acted on
Decided
Review, mediation or escalation. The case moves through states rather than sitting in somebody's memory.
- Answered
Closed
Resolved or rejected, then closed, with the sign-off recorded against the person who made it.
- Measured
Asked again
The next pulse shows whether the action landed. That comparison is the only proof an engagement programme works.
A Suggestion Box Is Not an Engagement Programme
The gap between the two is entirely about what happens after somebody speaks. One has a workflow; the other has good intentions.
Viber Groups and Google Forms
- No way to know who has actually read an announcement
- Anonymity promised in the intro paragraph and nowhere else
- A verbal grievance with no status, no owner and no date
- Results in a spreadsheet nobody can slice by department
Ask, Handle, Reach Everyone
One track for each of the three things this module is actually used for.
- eNPS, a pulse or a custom questionnaire, aimed at everyone, one department, one branch or a hand-picked list.
- Scale questions on 0–10 or 1–5, single and multiple choice, and free text. Set whether responses are anonymous before it opens.
- A start and an end date decide when it accepts responses. Employees get it in the app with a push notification.
- Breakdowns by department and branch, held back until the minimum-response threshold is met so small teams stay unidentifiable.
- An employee files against a named respondent under one of seven subjects, from harassment and discrimination to wage issues and working conditions.
- The case moves to review and picks up an owner. Until it leaves the filed state, the person who raised it can still withdraw it.
- Mediation for what can be settled between the parties, escalation for what cannot. Each step is a status change with a date behind it.
- Resolved or rejected, with the sign-off recorded against the person who made it, then closed. The case stays on file as history.
- A title and a body. This is the version of record, which is the point: not a message retyped slightly differently in four groups.
- All employees, specific departments or named individuals. A shift-change notice reaches the shift, not the whole company.
- In the dashboard and as a push notification on Android and iOS, which is what reaches people who do not have a work email.
- Every open is recorded against the announcement, so a policy change comes with a read count instead of an assumption.
Three Kinds, Four Audiences
Filed, With a Subject
One Version of Record
One Loop, Four Points of View
The employee needs somewhere safe to speak. HR needs a workflow. Management needs the number.
For Employees
Somewhere it actually goes
- Answer a survey anonymously, with the identity genuinely not stored
- File a grievance that carries a status you can check
- Read announcements in the app instead of scrolling back through a group
For Managers
Your team's temperature
- Department results once the response threshold is met
- A team announcement that reaches your people and nobody else
- Feedback about the team, in writing, before it becomes a resignation
For HR
A caseload, not a memory
- Every open grievance with its status, age and handler
- Survey results by department and branch, exportable
- Read tracking that proves a policy change was communicated
For Management
A number that moves
- eNPS this quarter against last quarter
- Where engagement is falling, by department, before people leave
- Open case count and how long cases take to close
Engagement for Nepal's Distributed Teams
Factory floors, branch networks, field staff and offices. The further people sit from HR, the more a written channel beats an open door.
Engagement Sits Beside the Work Itself
Feedback means more next to the review it informs, the ticket it became and the phone it arrived on.
Performance Management
Survey themes and feedback give a review something to talk about beyond the objectives.
Helpdesk
Most complaints are really requests. A ticket with an owner resolves what a grievance workflow would over-formalise.
Employee Self Service
Surveys, announcements and grievances live in the same portal as payslips and leave, so there is one place to look.
Mobile App
Push notifications are what make any of this reach staff who are never in front of a computer.
Simple, Transparent Pricing
No Hidden Fees
NepalHRM gives you enterprise-grade HR software at a price built for Nepali businesses of every size.
- All core HR modules
- Nepal payroll compliance
- PF, SSF, CIT & eTDS
- Biometric integration
- Free onboarding support
- Regular feature updates
- Multi-company support
- BS + AD calendar
Free trial available, no card required · No setup fees · Cancel anytime
Reach People on the Web, Android and iOS
A survey answered on a tea break, an announcement read at a branch, a grievance filed from home without walking past a supervisor's desk.
Frequently Asked Questions
Everything you need to know about employee engagement in NepalHRM before you get started.
Yes, and the anonymity is structural rather than a promise in the intro text. On an anonymous survey the stored response carries no employee id at all, so an answer cannot be traced back to a person. Who took part is tracked separately, which is how a response rate still works without identifying anyone.
Yes. Every open is recorded against the announcement, so you get a read count and the list of people who have not seen it yet. That turns a policy change from something you hope was communicated into something you can show was communicated.
A grievance is filed under one of seven subjects and moves through filed, review, mediation, escalated, resolved or rejected, then closed. It records who filed it, who it names and who signed off the resolution, so access is limited to the parties and the HR handlers rather than open to the company.
No. Every grievance records its complainant, because a case with a named respondent needs a named filer to be investigable at all. The filer can withdraw it while it is still in the filed state, before anyone has begun triage. Anonymity is what surveys offer; grievances trade it for a process.
Yes. A survey can target everyone, a single department, a single branch or a hand-picked list of employees. The response-rate denominator counts only active and on-leave staff, so people who have resigned or been terminated do not drag the percentage down.
Yes. Announcements, survey invitations and grievance status changes appear in the app and arrive as push notifications on Android and iOS, alongside email. Push is what reaches shift and field staff who have no work email address and no desk.
NepalHRM messaging is not end-to-end encrypted. Messages are encrypted in transit (TLS 1.2+) and at rest (AES-256), but the keys are managed by NepalHRM so that search, audit and retention controls can work. If a conversation needs end-to-end privacy from your employer, use a different channel. Our /messaging-privacy page sets out who can see what, including what the Labour Act 2074 allows an employer to monitor.
Yes. Results come with breakdowns by department and branch and can be taken out for a board pack or a deeper analysis. Breakdowns stay hidden until the minimum-response threshold is met, so a four-person team's anonymous answers cannot be worked back to individuals.
Asking Is the Easy Half. Close the Loop
Join hundreds of Nepali businesses that have already moved from manual HR to NepalHRM. People answer the second survey based on what happened after the first one.
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- Free onboarding
- Set up in one day
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